Launched and scaled Taco Bell’s first DesignOps function, building the team’s design system, research capability, and operational infrastructure to support high-performing UX at scale.
Established a UX Center of Excellence to support a newly hired design team, driving UX maturity and embedding user-centered practices into Comcast’s internal learning ecosystem.
Redesigned a medical analytics dashboard to unlock 10+ years of clinical data, increasing usability and driving adoption through custom tooling and stakeholder alignment.
Led UX for Comcast’s first self-service ad buying tool and introduced UX measurement practices that improved usability, stakeholder trust, and delivery velocity.
Founded a UX consultancy focused on helping small and midsize businesses achieve measurable outcomes through responsive design, content strategy, and usability-driven workflows.